Unifying Communications

Enabling Business Productivity and Increased Customer Revenue

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Independent Consultants for - strategy - architecture - rapid prototyping - project implementation)

Latest Blog Posts

  • SIP Trunks to Surpass T1

    Is this the year of SIP trunking… SIP trunking has matured to the point with a good SBC (session border controller for security) and a reliable provider savings of anywhere from 25% to 50% can be realized.  This is in the no brainer phase.  Large service providers that have been late to the game now [...]

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  • Chrome – Rich Notifications

    I ran across a recent article in GIGAOM about the Chrome browser having the ability of getting rich notifications… It got my thinking…this can be very interesting especially in a communications rich environment to leverage rich notifications in enterprise customer/employee interactions or in healthcare as part of CEBP. Imagine the ability of getting a browser [...]

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  • Oracle and Acme – what’s up

    I think Oracle is definitely on the track to expand it’s communications abilities as the frontier to explore adding value to existing apps as well as developing others.  As I’ve said many times in this blog it’s all about adding communications to business applications that will be adding value. Here is the letter that went [...]

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  • Storage Costs

    I found this tidbit of information interesting.  I remember the proud day that I installed a PC based 300 megabyte disk in my Unix server.  I forget how many platters but it was state-of-the-art in access time and reliability and way heavy.  I sounded pretty impressive access data like it was going to come through [...]

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  • WebRTC Market: The Hype is Justified – It Will Change Fundamentals

    A new report just performed by Disruptive Analysis and available at ResearchandMarkets for a price but the gist of the report is what I’ve started to see at Enterprise Connect last week.  I thought 6 months ago that webRTC would not be ready for primetime users for at least another year.  I’ve been amazed at the [...]

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  • OTT – Over the Top

    OTT (over-the-top) is defined where services that leverage the carrier infrastructure to provide additional services.  In the past carriers were not too happy about this claiming they didn’t make any money… “me thinks he doth protest too much” they make money on data services or text services for sure and sales of devices etc… OTT [...]

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  • Home work

    Not there hasn’t been a pile of articles about working from home since the Yahoo announcement but this from “The Hill” reported on 3/22/13 states Rep. Steve Pearce (R-N.M.) wants to create a “virtual Congress,” where lawmakers would leverage videoconferencing and other remote work technology to conduct their daily duties in Washington from their home [...]

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  • Careful at the Hotels

    Plenty of vacancy for hackers. When it comes to hospitality, hotels do not discriminate. That applies to hackers, according to security firm Trustwave, which found attacks on hotel and retailers accounted for 78% of the breaches it documented in 2012. ”The businesses are typically easy targets, having outsourced the administration of important servers and business data to firms [...]

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  • BYOD – OS Growth

    BYOD can be a huge productivity gain for a corporation but how are they connected. Amazing that Android is taking over and the predominant share.  I guess that makes sense since there a number of manufacturers offering this OS.  I really liked Smbian in it’s day but I guess there were a number of missteps. [...]

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  • Collaboration Analysis – To UC or Not to UC

    Not all in a corporation need to have a full UC client but many can participate in a unifying communications event.  The question becomes how to figure out who needs what and how much as well as what the underlying technology needs to be. First you’ll need to figure out which of the following categories [...]

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  • WebRTC is Disruptive Technology.

    Last year I didn’t believe that WebRTC was going to be a big deal but it is a BIG deal.  It is clearly disruptive technology taking many of the traditional PBX players irrelevant or changing their roles significantly.  There are so many possibilities for leveraging embedded communications anywhere from education to call center support without [...]

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  • Are you there?

    Presence is a key component in putting together a unified communications solution. First and most obvious is to know if someone if available.  Other possibilities that can be gleaned from presence is location like are they in the office or building (using the security tag/badge) or maybe on the road depending on what presence messaging [...]

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